This policy will take effect on 25 May 2018.

Who we are

“We” refers to myself, Liam Cromar, and any person I employ as part of my business, Spinner Services. Our website address is: http://www.spinnerwebs.co.uk.

Our contact information

You can contact us at 01544248222 or at gdpr@spinnerwebs.co.uk.

What personal data we collect and why

Our lawful basis for processing personal data is legitimate interests. We have conducted an assessment and have concluded that this is more appropriate than other bases (e.g. consent). In short, this means that we justify our collection of your data on the basis that it furthers our interests and does not unduly impign on yours. In fact, both our interests and yours are largely aligned: typically, you want us to provide a service, and our data processing facilitates that.

General business

When we start doing work for you, or when you make an enquiry, we collect your name and contact details. This allows us to contact you during the course of our work together.

Website

Comments

If you leave a comment on our website, we collect the data shown in the comments form, and also your IP address and browser user agent string. This helps us detect and prevent spam.

An anonymized string created from your email address (a “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), since visitors to the website could download and extract such location data.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to monitor how our website is being used. This data is gathered anonymously but may be linked to your IP address. It is not used for targeted advertising.

Who we share your data with

We do not sell your data to third parties.

We may share your data with third parties when it directly relates to performing work for you. An example would be an online invoicing system: we would input your contact details therein to have an invoice emailed to you. Another example would be if we were to appoint a graphics designer to design your logo: we might pass on your email address to them so they can contact you directly to discuss the design.

Visitor comments may be checked through an automated spam detection service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain your contact details and invoicing history for our records indefinitely, unless you request otherwise.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right:

Protecting your data

How we protect your data

Personal data is encrypted during transfer and stored with password protection. Data is backed up and stored securely. If you contact us to discuss personal data, we will take reasonable measures to ensure that you are who you claim to be.

What we do if a data breach occurs

In the case of a data breach, we assess its severity (not all breaches are severe—accidentally deleting a record of your mobile number would count as a breach!), and if the breach has the potential to result in harm to you, we will alert you promptly and also notify the supervisory authority, the ICO.